
Later, I am at the grocery store and I say to the check out lady...this is what happened. She asked me if I had the cheese with me.
No.
She asked me if I had a receipt.
No.
Well, here are two packages of cream cheese and we are so sorry that happened to you.
I Love My Publix Grocery Store.

3 comments:
What a wonderful story. They must have sensed your "Mad Skillz," as Paris calls it.
That's AMAZING customer service! I have not heard of Publix but sure wish we had one local!!
That is why I love Publix so much! Great service!
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